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Frequently asked questions
I rent my condominium unit. Can I change my energy plan?
Is the electricity bill in your name? If your response is “yes,” then you have the prerogative to select which energy service provider and plan you would want to avail. However, if your landlord settles the energy bill or your rent includes the electric utility charge, then, you will not be able to change your electric plan. If you wish for a more detailed explanation, then, you may read our informative guide for renters to changing energy plans.
I am relocating to another area, and I do not have a recent energy bill. Is it still possible for me to find out the best plan?
You do not have to worry if you are going to transfer to another location. We can still provide you with an appraisal or costing of the most affordable electricity plans for the size of your household. Also, we can give you an assessment of whether you are eligible for conditional offers, such as pay-on-time markdowns. All you need to perform is key in the suburb or postcode of where you will transfer to, and then, you can begin comparing inexpensive energy deals.
Can purchasing gas and electricity from the same service provider help me save more money?
Price cuts and convenience are two of the benefits for plenty of Australian households if they avail both gas and energy from the same service provider. This setup is also known as “dual fuel” energy plan. However, are you aware that choosing a program like this may not be an inexpensive choice?
We recommend that you compare gas and electricity plans separately before registering for a dual fuel offering. It is because you might discover that the most optimal program for both services comes from different companies. Moreover, it is significant to consider which deal will provide you with long-term value, and to look beyond attractive introductory offers.
Our comparison tool will aid you in telling apart gas and electric choices for dual-fuel homes. If you choose a similar company for both services, our results will show costing options. Otherwise, we can present choices if you want to cherry-pick your electricity and gas service provider unconnectedly.