Japan Airlines

Japan Airlines is an international airline based in Shiganawa, Tokyo. Its main hubs are Tokyo International Airport (Haneda), Tokyo’s Narita International Airport, Osaka’s Kansai International Airport, and Osaka International Airport.

Japan Airlines operates a large fleet of narrow and wide-body planes. Its main business is the air transportation of international and domestic passengers. It has a wide-ranging domestic network and has regional and international services to Australia, Europe, and North America. It serves 38 international destinations in 20 countries and 33 domestic destinations. Starting from 2020, international destinations such as Bengaluru in India, Angeles City in the Philippines, and Moscow and Vladivostok in Russia will be added.

International destinations

Australia: Melbourne and Sydney

Canada: Vancouver

China: Beijing, Dalian, Guangzhou, Shanghai (2 airports) and Tianjin

Finland: Helsinki

France: Paris

Germany: Frankfurt

Guam: Guam

Hong Kong: Hong Kong

India: Delhi

Indonesia: Jakarta

Malaysia: Kuala Lumpur

Philippines: Manila

Russia: Moscow (ends 2020)

Singapore: Singapore

South Korea: Busan and Seoul

Taiwan: Kaohsiung and Taipei (2 airports)

Thailand: Bangkok

United Kingdom: London

United States: Boston, Chicago, Dallas, Honolulu, Kona, Los Angeles, New York City, San Diego, San Francisco, and Seattle.

Vietnam: Hanoi and Ho Chi Minh City

Products and services

Whether flying domestic or international, Japan Airlines provides a premium travel experience. Its fleet includes two-cabin, three-cabin and four-cabin configurations. For long international flights, the airline offers up to four cabin classes: First Class, Executive Class (equivalent to Business Class), Premium Economy and Economy. Some excellent domestic flights also offer First Class and Class J (Business Class) cabins. The airline has a well-earned reputation for having some of the best First Class and Business Class products in the aviation world.

First Class

Japan Airlines offers first-class cabins only on their flagship aircraft, the 777-300ER. There are check-in counters and a security lane dedicated to first class passengers. Passengers wait in style in signature lounges that are beautifully decorated, have a lounge area and a dining area offering complementary food and drinks. Boarding is a breeze since first class passengers stand in a separate line and receive personal help from the airport attendants.

The first-class cabins provide a lot of space and privacy, a seat that fully reclines into a bed, bedding, pajamas, a pillow, a shared bathroom (with skincare products), an amenity kit, noise-cancelling headphones, television, wi-fi, and dining service. The cabins smell fresh and clean and have many storage compartments of different shapes and sizes where passengers can store personal items.

Business Class

Business class is available in more planes than first class and the level of comfort differs depending on plane type. Check-in is fast since there is a dedicated check-in desk for business class travelers. Business class also provides lounges with a dining area with Japanese and Western food and drinks, a luggage storage area and plenty of showers and changing areas.

Most cabins provide a certain level of privacy, plenty of space, an entertainment monitor, noise-cancelling headphones, some storage space, slippers, an amenities kit, a mattress, pillows, a blanket, dining service, snacks, a shared bathroom, and personal attention from the crew.

Premium Economy

The seats in premium economy differentiate it from economy class. Premium economy class offers seats that recline within their shell, privacy partitions between most seats and ample leg room. The rest of the services and products are the same as economy.


Japan Airlines has the best Economy seat which is why it won the category “Best Economy Class Seat” at the 2017 Skytrax Awards. It also finished 6th in the category “World’s Best Economy Class. This is because the seats offer more leg room than most airlines. Economy also provides free unbarred spaces under seats, a plastic bottle holder, an accessory pouch to secure items, a plug socket and a touch-panel monitor for entertainment. Also, the seats are arranged in blocks of three-four-two, giving passengers more options with easy access from the aisles.

Frequent Flyer Program

People who join the Japan Airlines Mileage Bank, their frequent flyer program, earn rewards each time they fly on an eligible Oneworld flight. It also has affiliates that operate hotels that offer package tours. Passengers earn points and flight miles that they can use to buy flights on Japan Airlines.


Japan Airlines is the official sponsor of the Japan national football team, Japan Football Association, Hokkaido Consadole Sapporo (a professional football club), and Shimizu Esuparuzu (another professional football club).

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